FREE UK POSTAGE ON ALL ORDERS OVER £25

FAQ

What is ESC about?

We’re all about natural skin and hair care that is cruelty free and plastic free, handmade locally, in the UK. 


Are ESC products tested on animals? What is ESC about?

NEVER EVER!


Are ESC products made with parabens?

Nope, all of our products are completely paraben-free. 


Do ESC products contain SLS?

No, our products don’t contain SLS either. 


Do ESC products contain Palm Oil? 

Our soap is currently made using Palm Oil derivatives; these have been sourced using RSPO programme. Our Shampoo bars are completely Palm Oil free.


 

Are ESC products suitable for sensitive skin?

Our products are made with high quality ingredients and generally tolerated well by every skin type. That being said, we always advise to check the ingredients list provided at every product page and on the labels and check for any possible allergens… just to be sure.


What is your return policy?

If you wish to return the products, please contact us at edinburghsoap@gmail.com within 30 days of receiving your order and we’ll make the arrangements to cover the return shipping cost. 

How much is shipping? 

UK orders over £25 are shipped for free! If your order is less than £25, a fee of £2.95 will be applied.

When can I expect my order?

We aim to get your orders to your door as quickly as possible, in general within 2-5 working days.